Process Scan

You can feel where it's breaking. You just don't know where to fix it first.

We map how your business actually runs, find what's slowing it down, and identify where AI and automation can help — then implement them directly in Orkest.

What it is

A structured look at how your operations work — and where they don't.

Over 2–3 weeks, we work with your team to map a process end-to-end: how work comes in, how it moves, where it gets stuck, and who's involved at each step.

When we find opportunities to automate or apply AI, we don't just flag them. We build them into Orkest so you leave with working systems, not a slide deck.

How it works
01

Map

~1 week

Understand the process as-is

Stakeholder interviews, process walkthroughs, and handoff mapping. We document what actually happens — not the idealised version.

02

Identify

~1 week

Find the bottlenecks and opportunities

We analyse the map for delays, manual work, unclear ownership, and spots where AI or automation would have the most impact.

03

Build

1–2 weeks (when applicable)

Implement in Orkest

When we find relevant opportunities, we implement them directly in Orkest. You leave with automations running, not a list of recommendations.

* The Build phase only applies when the scan identifies relevant AI or automation opportunities.

What clients see
47%

Average reduction in ticket handling time after automation

3.2x

Average automation opportunities identified per scan

60%

Reduction in manual data entry after first implementation

8 in 10

Scans result in at least one live automation in Orkest

What you walk away with

A clear picture and, where possible, working systems.

  • End-to-end process map
  • Bottleneck and delay analysis
  • Prioritised list of AI and automation opportunities
  • Working automations live in Orkest (when applicable)
  • Recommendations for further improvement
When it makes sense

If any of these sound familiar, a Process Scan is probably the right starting point.

You're scaling and things that used to work are breaking

Processes that ran fine at 5 people are falling apart at 20. Nobody's sure whose job it is to fix it.

Your team is handling the same requests manually, over and over

High-volume, repetitive work that nobody has automated because nobody had the time or clarity to.

You suspect AI could help, but you don't know where to start

The opportunity feels obvious but the entry point isn't. A scan makes it concrete.

Handoffs between teams keep breaking down

Work gets dropped at the seams between people, tools, or departments. The cause is usually structural, not personal.

You've added tools but things haven't improved

More software, same problems. The issue is usually the process underneath, not the tool on top.

Free tool

Not sure if a Process Scan is right for you?

Take the AI Readiness Scan first. 7 questions, 3 minutes. We'll send you a personalized assessment of where your operations stand and where AI can realistically help.

What's next

Process Scan is usually the beginning, not the end.

Most clients who complete a scan find that some improvements can be implemented directly in Orkest. For larger builds — new systems, custom integrations, deeper technical work — we can continue as a Build Partner.

Ready to see
what's actually slowing you down?

Book a 30-minute discovery call. We'll ask a few questions and tell you honestly whether a Process Scan is the right fit.

Book a discovery call

Not ready yet? Take the free AI Readiness Scan first →